Assertiveness skills will help you achieve the perfect balance between being “pushy” and a “push-over”. These skills help you to interact more effectively and improve your comfort level with others in a variety of stress-related situations - at home, at work, with new acquaintances, with authority figures and difficult people.
Participants will learn:
The difference between assertive, passive and aggressive behavior
How to present their ideas with self-confidence and authority
To resolve conflict situations without hostility
To take the initiative
How to be responsive to the needs of others without compromising your own
To communicate directly and honestly
To confront difficult situations head-on
When and how to say “no” and mean it
To stand up to put downs
How to accept and give constructive criticism
How to handle pressure tactics
How to deal with anger – your own and other’s
To negotiate workable compromises
Who Should Attend: Individuals who want to learn assertion techniques
Program Length: One 8-hour session
Methodology: This program utilizes video, self-assessment tools, group discussion, structured exercises, practice exercises and a question and answer segment.
