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Full Training Programs
Fill out the form below to design a custom program to fit your needs:

Name
Title
Company Name
Address

City
State
Zip
Phone
Fax
Email

Management Development Programs:
Check one or several from each topic to create a custom
training program.

Leadership Training:

Effective Use of Empowerment
Managing Innovation and Change
Managing Upwards
Motivating Today's Workforce
Practical Ethics
Role of the Manager
Situational Leadership
Solving Problems without Creating More

Performance Management:

Coaching, Counseling and Challenging Employees
How to Give and Take Constructive Criticism
Orienting New Employees
Preparing and Giving Performance
Selection Process for High Quality Hiring
Setting Performance Goals and Standards
Teaching a New Job
The Mentoring Process

Team Building:

Cross Functional Team Building
Conflict Resolution
Dealing With Different Personalities using Myers Briggs
Managing a Diverse Workforce

Time Management:

Delegation for Diehards
Managing Multiple Priorities
Personal Time Management
Stressless Management

Project Management for Professionals:

Building a Project Team
Influencing without Authority
Managing a Project from Start to Finish

Communication Skills:

Business Writing
How to Run Productive Meetings
Interpersonal Communication and Listening Skills
Persuasive Negotiation
Presenting Ideas to Upper Management
Power Presentations

Employment Law Series:

Disciplinary Action, Dismissal and Defamation
Retaliation Prevention Training
What Every Manager Should Know about Employment Law
What to Do about Sexual Harassment

Customer Contact and Sales Training:

Customer Correspondence
Customer-Oriented Sales
Handling Complaints and Difficult Customers
How to Deliver Quality Customer Service for Internal or External Customers
On the Firing Line - Coping with the Pressure
Telephone Techniques

Support Staff Series:

Assertive Communication
Business Writing Skills
Coping with Change
Interpersonal Communication
How to Get Organized
Managing Multiple Priorities
Presenting Ideas to Upper Management
Professionalism in the Office
Quality Service for your Internal Customer
Stress Management
Team Building (working with co-workers)
Team of Two (working with your boss)
Telephone Techniques
Working with Difficult Personalities

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Phone: 772 589-4563 ~ Contracttrainers@aol.com
www.ContractTrainersInc.com