Research has shown that high-achieving managers and their direct reports have one thing in common – they know how to manage individual performance. They’re skilled at setting challenging goals and most important, they are able to coach effectively with day-to-day feedback in order to reach those goals. This workshop teaches managers the step-by-step process of developing employees to their full potential while building and maintaining positive work relationships.
Participants will learn how to:
Establish clear expectations from the start
Influence behavior to achieve desired results
Counsel poor performers to eliminate undesirable behavior while focusing on the positive
Coach average performers to increase productivity and reach their full potential
Mentor and develop employee’s skills
Give and take constructive criticism
Provide on-going feedback that employees will listen to
Give meaningful praise that employees will value
Set challenging goals that stretch employees to achieve the max (without burn-out)
Who Should Attend: Managers, supervisors, team leaders, who are responsible for improving the performance of others
Methodology: This program utilizes video, group discussion, structured exercises, practice exercises and a question and answer segment.